Investor Complaints

Complaint handling:

If you have a complaint against a market participant (a Dealing Company or Broker or a listed company) please register your complaint directly with the market participant concerned. At the first instance, MSE expects the investor to resolve the complaint with the market participant.

Investors who are dissatisfied with the manner in which the complaint was handled by the market participant or the reply from the market participant, they should lodge a complaint in writing directly with the MSE through the complaints form available on this website or by obtaining a complaint form directly from MSE office.